what is a clearance event in dhl indicates that a shipment is undergoing customs processing. This status appears on the tracking page when DHL submits import documents for review by customs authorities. Delays may occur if additional documentation or duties are required. Once cleared, the shipment continues on to final delivery. DHL’s Express services generally provide fast customs handling, and customers may be contacted to provide invoices or identification if needed. Efficient clearance is key to timely international deliveries.